Service Excellence

When Northwire’s customers require specialty cable products with unique standards or certifications, our rapid response is unmatched. We offer the shortest lead times and lowest order quantities for custom cables in the industry. Northwire partners with customers to develop solutions that meet their precise needs. Northwire’s continuous innovation and high customer-focused quality standards, combined with rigorous product testing, quick delivery and guaranteed performance, ensures you of the highest quality cable solutions.

Custom cable designed and shipped in as few as five days
Stock cable is shipped the same day as it is ordered
No minimum order length or quantity requirements
Free design and prototyping services
Extended service hours, 7:00 am – 6:30 pm CT, Monday – Friday
Knowledgeable customer service representatives, no recordings
Specialized staff help navigate complex national and international standards, agency compliance, environmental regulations and electrical, ergonomic and aesthetic requirements
Custom inventory management
Value-added services
- Labeling and coding – RFID tags, bar coding, UL/CSA tags and custom shipping labels
- Packaging – Respooling, special packaging lengths, custom reel sizes and packaging to mil-spec
- Identification – Color coding, stripping, letter codes/numbers, footage markers, custom colors and custom printing and private labeling
- Installation – Pre-strip insulation, terminate ends and custom cut to length
- Assemblies
Special put ups
Quality control laboratory
- Certified CSA under ISO 17025
- Subjects products to tests that surpass real-world conditions, including the extremes of bending, flexing, flame, impact, crush and temperature