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Lifetime Warranty

Northwire, Inc. (“Northwire”) provides a lifetime warranty to cover the following product (“the Product”):

A lifetime warranty is provided to the Original End User of the Product, becoming effective when the accompanying Northwire Lifetime Warranty Registration is completed and returned to Northwire, that the Product will be free from defects in material and workmanship under normal and proper usage, with the exception of any cosmetic defects.  The term “Original End User” means that person or entity which first uses the Product on a continuous basis in connection with the operation of a production line or a piece of machinery, equipment or similar device.  In the event ownership of the Product is transferred to a person or entity other than the Original End User, this lifetime warranty shall terminate.

GENERAL TERMS AND CONDITIONS OF THIS LIFETIME WARRANTY

Northwire’s sole obligation to the Original End User under this lifetime warranty shall be replacement of the defective Product along with the cost of shipping the replacement Product to the Original End User.  Replacement shall mean provision by Northwire of a replacement Product and does not include any material or labor costs, including but not limited to costs relative to the removal or disposal of the defective Product or installation of the replacement Product at the Original End User’s facility or upon the Original End User’s production line or a piece of machinery, equipment or similar device.  No claims under this lifetime warranty shall be valid unless the Original End User notifies Northwire in writing of the defect within a reasonable time following its discovery.

The remedy of replacement provided for herein is the Original End User’s exclusive remedy for breach of the above lifetime warranty.  If such remedy fails its essential purpose, Northwire’s liability shall be limited to a refund of the purchase price paid for the defective Product.

THIS LIFETIME WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE OR OTHER WARRANTY OF QUALITY, AND ALL OTHER LIABILITIES OR OBLIGATIONS ON THE PART OF NORTHWIRE.  THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. 

IN NO CASE WILL NORTHWIRE BE LIABLE EITHER IN TORT, CONTRACT OR OTHERWISE, FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL, OR OTHER SIMILAR DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGE FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR ANY OTHER LOSS, REGARDLESS OF THE CAUSE OF SUCH DAMAGE, WHETHER OR NOT CAUSED BY OR RESULTING FROM THE NEGLIGENCE OF NORTHWIRE, EVEN IF NORTHWIRE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  IN ADDITION, IN NO EVENT SHALL NORTHWIRE BE LIABLE IN CONNECTION WITH THIS LIFETIME WARRANTY IN AN AMOUNT THAT EXCEEDS THE PAYMENTS NORTHWIRE HAS RECEIVED FOR THE DEFECTIVE PRODUCT.

This lifetime warranty is the only warranty made by Northwire for the Product.  No representative, dealer, employee, installer or any other person is authorized to make, modify or change this lifetime warranty or make any other warranty, representation or promise on behalf of Northwire with respect to the Product.  No term or condition other than those stated in this lifetime warranty and no agreement or understanding, whether oral or written or by course of conduct, in any way purporting to modify or change this lifetime warranty shall be binding upon Northwire, unless made in writing and signed by an authorized employee of Northwire.

EXCLUSIONS

This lifetime warranty shall be null and void unless the Product has been paid for in full.

This lifetime warranty does not cover damages to the Product caused by vandalism, abuse, misuse, mishandling, abnormal use, neglect, negligence, overloading or a failure to follow written specifications issued by Northwire.

This lifetime warranty shall not apply to any Product which is stored or utilized in harsh environmental or electrical conditions outside the scope of written specifications issue by Northwire.

This lifetime warranty shall become effective only when the Northwire Lifetime Warranty Registration has been completed and signed by the Original End User and received by Northwire.  This lifetime warranty shall be null and void if Northwire does not receive the completed and signed Northwire Lifetime Warranty Registration on or before the sooner of (i) six (6) months following installation of the Product at the Original End User’s facility or (ii) two (2) years from the date Product was shipped from Northwire.

This lifetime warranty is applicable only to the original application or installation of the Product.  In the event the production line or piece of machinery, equipment or similar device upon which the Product is connected or installed is substituted, changed, moved or replaced, this lifetime warranty shall terminate.

This lifetime warranty shall be valid only if the Product (i) was purchased by the Original End User from Northwire or from an authorized Northwire representative or (ii) was an integral part of a piece of machinery or equipment obtained by the original machinery or equipment manufacturer, which itself, purchased the Product directly from Northwire.

REGISTRATION AND SERVICE – GENERAL PROVISIONS

To register for this lifetime warranty, you must complete the Northwire Lifetime Warranty Registration that has been included with the Product or that may be obtained by going online at www.northwire.com.  

To make a claim under this lifetime warranty, you must submit your claim in writing to Northwire, Inc., Attn: Warranty Services,  Northwire, Inc., 110 Prospect Way, Osceola, WI 54020, with the following information:

  • Your name, address and telephone number;
  • Description of the Product for which the claim is made;
  • Date of purchase or date of installation of the Product at the Original End User’s facility;
  • Name of entity from which you purchased the Product;
  • A description of the claim, including the defects to the Product.

Upon receipt of your claim, a Northwire representative will contact you to follow up on your claim.

RIGHT TO INSPECT DEFECTIVE PRODUCT

In order to respond accordingly under the terms of this lifetime warranty, Northwire or its authorized agent shall have a reasonable opportunity to inspect any defective Product for which a claim is made under this lifetime warranty.

GOVERNING LAW AND JURISDICTION/WAIVER OF RIGHT TO JURY

This lifetime warranty shall be interpreted and governed exclusively by the laws of the State of Minnesota, without regard to its conflict of law provisions. 

All legal actions arising out of or relating to this lifetime warranty shall be heard and determined exclusively in a court sitting in Minneapolis, Minnesota, USA.  Consistent with the preceding sentence, the Original End User hereby (a) submits to the exclusive jurisdiction of any federal or state court sitting in Minneapolis, Minnesota for the purpose of any legal action arising out of or relating to this lifetime warranty and (b) irrevocably waives, and agrees not to assert by way of motion, defense, or otherwise, in any such legal action, any claim that it is not subject personally to the jurisdiction of the above-named courts, that its property is exempt or immune from attachment or execution, that the legal action is brought in an inconvenient forum, that the venue of the legal action is improper, or that this lifetime warranty may not be enforced in or by any of the above-named courts.

THE ORIGINAL END USER HEREBY WAIVES TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW ANY RIGHT IT MAY HAVE TO A TRIAL BY JURY WITH RESPECT TO ANY LITIGATION DIRECTLY OR INDIRECTLY ARISING OUT OF, UNDER OR IN CONNECTION WITH THIS LIFETIME WARRANTY.  BUYER HEREBY (A) CERTIFIES THAT NO REPRESENTATIVE OF NORTHWIRE HAS REPRESENTED, EXPRESSLY OR OTHERWISE, THAT NORTHWIRE WOULD NOT, IN THE EVENT OF LITIGATION, SEEK TO ENFORCE THE FOREGOING WAIVER.

EFFECTIVE DATE

This lifetime warranty applies only to Products shipped from Northwire after March 1, 2008.

CONSIDER SAFETY AND PROTECTION PRECAUTIONS

Northwire takes great care to design and build reliable and dependable products; however, some products can fail eventually.  You must take precautions to design your equipment to prevent property damage and personal injury in the unlikely event of failure, and to install and maintain your equipment in compliance with local codes.